Sean & Mary reside in Depew, NY with their 3 children, Megan, Brynn and Quinn, and their 2 dogs Seamus and Everest.
After spending a combined total of 39 years in customer service, Sean & Mary were tired of seeing the customer of being treated as a transaction instead of an interaction. Long lines, complaints falling upon deaf ears and timed customer interaction is not the way to treat patrons. Corporations put pressure on their employees to hound patrons for credit card applications and mailing lists, deceive customers with "sales", and quickly receive payment for services or merchandise without providing a quality experience or service.
That's when Sean & Mary decided to venture out on their own, with the customer experience being the main priority. They strive to ensure each patron receives 100% satisfaction with each experience with Trinity Mobile Detail Services. Bottom line, isn't that what the customer experience is all about?